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#15944 Inbound Customer Service Call Centre - DependableIT

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Employer Information

Nadine Jones

DependableIT

phone

100 King Street West, 7th floor
Hamilton, ON
L8P1A2

9056677006 Ext: 226




 

Job Description

Sales / Customer Service

Hamilton

February 20, 2018

February 28, 2018

5

30-40

Full-time Permanent

7am-9:30pm

$14.50 per hour

Yes


DependableIT is a dynamic call centre that promotes a fun and successful work environment and we are currently recruiting for an exciting new fulltime opportunity!

Customer Service and Billing Support

If you have a background in Customer Service, retail and/or sales you will excel in this role!

As a member of this specialized team, you will be responsible for delivering exceptional service to customers over the phone in two main scenarios:

Accepting certified sales calls from sales reps who have sold service in person (kiosks, door to door sales, etc.) to customers. These customers have already been sold on the service and have decided on the package they are signing up for. Your role will be to book the appointment in the systems and reinforce the customer is making a great decision signing up for our services.

Accepting billing calls and answering customer’s questions related to their bill. This could be clarifying charges on their account, helping them make a credit card payment, or answering any other type of billing inquiry

What's in this for you besides a full-time job you're actually going to enjoy being at?

$14.50/hour

Performance reviews every 6 months

Benefits after 6 months

Countless fun activities (ping pong in lunch room, free lunches, draws for prizes)

Internal advancement

Ability to work from home after 3 months

We are a call centre. This means we are open 7 days a week from 7am-9pm. You will be scheduled a variety of different shifts by the week within these hours which will include days afternoons and weekends. Please understand this when applying


Job Seekers

This job advertisement has been provided by an employer external to the Regional Municipality of Halton (Halton Region). Halton Region is not responsible for the accuracy, the authenticity and the reliability of the content.

 
 
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